1. Introduction
Welcome to Amdel LLC, doing business as Amdel AI (“Company”, “we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of our AI agent automation services (“Services”). By subscribing to or using our Services, you agree to be bound by these Terms.
2. Services
We provide AI agent automation solutions designed to optimize and streamline business processes for B2B customers. Details of the Services, including functionalities, support, and maintenance, are set forth in the applicable order forms, service agreements, or proposals.
3. Eligibility
You represent and warrant that you are a business entity authorized to enter into these Terms and that you will use the Services solely for lawful business purposes.
4. Subscription and Payment
- Access to the Services is provided on a subscription basis as agreed in individual agreements or order forms.
b. Fees are due upfront for 30 days of service on a subscription/retainer basis.
c. Refund Policy:
- 75% refund of unconsumed funds is available up to 30 days after the start of the paid service period.
- 50% refund is available between 30 to 60 days after the start of the paid service period.
- 25% refund is available thereafter.
d. Late payments may incur penalties or suspension of service.
e. Taxes are the responsibility of the customer unless otherwise stated.
5. License and Use
- Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Services for your internal business purposes.
b. You agree not to:
- Reverse engineer, decompile, or disassemble the Services.
- Use the Services to violate any law or third-party rights.
- Share access credentials with unauthorized users.
6. Ownership of Deliverables
Client shall own all rights, title, and interest in and to all code, software, documents, inventions, and other deliverables produced or developed for the Client under this agreement, upon payment in full for the Services. The Company retains no ownership rights in such deliverables except as otherwise agreed in writing.
7. Customer Data
- You retain ownership of all data you provide or generate using the Services (“Customer Data”).
b. We will process Customer Data consistent with our Privacy Policy and applicable laws.
c. We implement industry-standard technical and organizational measures to protect Customer Data.
8. Support and Maintenance
We provide support and maintenance as described in the service agreement or subscription plan. Support may include troubleshooting, updates, and improvements to AI agent automations.
9. Warranties and Disclaimers
- We strive to provide reliable and accurate Services but do not guarantee uninterrupted or error-free operation.
b. The Services are provided “as is” without warranties of any kind except those expressly stated.
10. Limitation of Liability
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, or consequential damages arising from these Terms or the use of the Services.
11. Confidentiality
Both parties agree to protect confidential information disclosed during the relationship and to use it solely to fulfill their obligations.
12. Term and Termination
- These Terms remain effective until terminated by either party with written notice as provided in the agreement.
b. Upon termination, your access to the Services will end, and any outstanding fees remain payable.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Wyoming.
14. Changes to Terms
We may update these Terms occasionally. We will notify customers of significant changes and obtain consent if required.
15. Contact
For questions or notices, contact us at:
Amdel AI
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801
