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Privacy Policy

1. Introduction

Welcome to Amdel LLC, doing business as Amdel AI (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

2. Information We Collect

We collect the following types of information:

Personal Information:

  • Name, email address, phone number, physical address
  • Payment information when you make a purchase or request a quote
  • Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

  • IP address, browser type, device information
  • Website usage patterns and analytics
  • Cookies and similar technologies

Customer Communication:

    • Records of inquiries and service requests
    • Appointment details and preferences
    • Service history and feedback

3. How We Use Your Information

We use your data to:

  • Provide and maintain our Services.
  • Communicate with you regarding updates, support, and marketing information.
  • Improve our website and Services based on your feedback and usage.
  • Ensure security and prevent fraudulent or unauthorized activities.
  • Comply with legal obligations.

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

  • You will only receive messages if you have explicitly opted in
  • We maintain timestamped records of all opt-in actions
  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

  • You can cancel SMS notifications at any time by replying “STOP”
  • You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
  • All opt-out requests are processed immediately.

Message Frequency & Content:

  • Message frequency varies based on your interactions with our business
  • Messages will be directly related to the services you have requested
  • We do not send promotional content without specific consent

Help & Support:

  • Reply “HELP” for assistance or contact us at administrator@amdelllc.com
  • Customer support is available during regular business hours

Carrier Information:

  • Standard message and data rates may apply
  • Carriers are not liable for delayed or undelivered messages
  • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

  • Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
  • SMS aggregators and providers solely for the purpose of delivering messages you’ve consented to receive
  • All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance:

  • If required by law, legal process, or to protect our rights
  • In response to valid law enforcement requests or court orders

Business Transfers:

  • In case of mergers, acquisitions, or sale of assets
  • In such cases, your data remains protected under the terms of this policy

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. AI Data Usage

Our AI platform may process personal data as part of providing Services. We ensure that any AI tools used comply with applicable data protection laws and take appropriate measures to safeguard data privacy and security.

6. Data Security

We implement industry-standard technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Depending on your jurisdiction, you may have rights related to your personal data, including the right to access, correct, or delete your information. You may also opt-out of marketing communications at any time by contacting us.

8. Data Retention

We retain personal information only as long as necessary to provide Services and fulfill legal obligations.

9. Cookies and Tracking Technologies

Details about our use of cookies and how you can control them are explained in our Cookie Policy [if applicable].

10. Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal data from children.

11. International Data Transfers

If applicable, your data may be transferred to and processed in countries outside your residence, including the United States, with appropriate data protection measures.

12. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will be posted on our website with an updated effective date.

13. Contact Us

For questions or to exercise your privacy rights, contact: Amdel AI 1309 Coffeen Avenue STE 1200 Sheridan, Wyoming 82801